Contact information

Contact Policy for The Sensory Classroom UK

At The Sensory Classroom UK, we aim to provide excellent customer support and ensure your inquiries are addressed promptly. Below is our contact policy:

 

Contact Information

• Email Address: thesensoryclassroomuk@outlook.com
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK Time)

 

Response Times

1. General Inquiries:
   We strive to respond to all emails within 1-2 business days during our operating hours.
2. Order-Related Issues:
   If your inquiry is related to an order (e.g., returns, exchanges, or shipping), we aim to resolve these within 3 business days.
3. Non-Business Hours:
   Emails received outside of our business hours, on weekends, or public holidays will be attended to on the next business day.

 

Inquiries We Handle

• Questions about our products or services.
• Support for placing an order.
• Assistance with returns, exchanges, or refunds.
• Feedback or suggestions.

 

Additional Support Information

• For the quickest response, please include your order number (if applicable) and detailed information about your inquiry.

 

We value your trust in The Sensory Classroom UK and are committed to providing reliable support. Thank you for reaching out!