Shipping policy
Shipping Policy for The Sensory Classroom UK
Thank you for shopping at The Sensory Classroom UK! We are committed to ensuring your order reaches you promptly and securely. Please review our shipping policy below:
Order Processing
- All orders are processed within 2-3 business days after payment is received.
- Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Rates & Delivery Times
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Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order. - Delivery Times:
- UK Orders: Estimated delivery is 2-5 business days after dispatch.
- International Orders: Estimated delivery is 7-15 business days after dispatch. Delivery times may vary based on your location and local postal services.
Shipping Carriers
We partner with reputable carriers to ensure your order is delivered safely and on time. The carrier details will be included in your shipping confirmation email.
Tracking Information
- Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).
- For tracking inquiries, please contact us at thesensoryclassroomuk@outlook.com.
Shipping Restrictions
- We currently ship to addresses within the UK and selected international locations.
- Please ensure that your shipping address is accurate. The Sensory Classroom UK is not responsible for orders delayed or returned due to incorrect or incomplete addresses.
Damaged or Lost Shipments
- If your package arrives damaged, please contact us at thesensoryclassroomuk@outlook.com within 7 days of delivery. Include photos of the damaged package and items to expedite resolution.
- For lost shipments, contact us with your order number, and we will assist in resolving the issue with the carrier.
Contact Us
If you have any questions about our shipping policy, please email us at thesensoryclassroomuk@outlook.com.
Thank you for choosing The Sensory Classroom UK! We appreciate your support.